The film begins with a prologue in which Sea Org officer Ronnie Miscavige describes the planetary Scientology dissemination campaign. After the title sequence, Scientologist Diane Wheat (Carole Smith) is seen in an auditing session with the head of her local church, Robert Solomon (Bill Baker). Diane describes her trouble with finances and having her car repossessed. The next day Robert has Diane model her financial difficulties in clay. She is worried that her other financial obligations keep her from moving up Scientology's Bridge to Total Freedom. Robert tells her that she can work at the church in exchange for services to move up the Bridge. Richard Grey encounters the film's protagonist, Diane Wheat. Parallel to these events, Richard Grey (Tom Padgett) is trying to contact his daughter Amy at the Flag Land Base in Clearwater. Church employees refuse to allow him to speak to her because, unknown to him, he has been declared a suppressive person. He arrives at the local church on Saturday seeking more information. Diane, who is working as a receptionist, hands him a copy of the ethics order declaring him a suppressive person, and he leaves. The next day, Diane is working at the church again when two teenage girls arrive. The girls have seen the South Park episode "Trapped in the Closet" and want to attend a service for their own amusement. Diane tells them that the church does not have Sunday services, and shows them a promotional film for Dianetics instead. At home, Richard is reading the Operation Clambake and Lermanet.com web sites when he receives a panicked instant message from a friend. The friend tells him to watch a news report from Clearwater, and he learns that Amy has died after falling from the Fort Harrison Hotel. Shortly afterward, Robert calls Richard and informs him that he may not attend the funeral because Amy and her mother have disconnected from him. At a celebration of L. Ron Hubbard's birthday, Robert announces that Diane has attained the state of Clear and gives her a Clear bracelet. After the celebration, he takes the bracelet away and shows her a film that encourages her to continue on the Bridge by taking the Operating Thetan courses at Flag. Late in the night, while she is cleaning, a distraught Richard comes by and asks if he can talk to anyone about being allowed into the funeral service. She refuses, but Richard insists on dropping off some old Scientology books and tapes that used to belong to Amy. In the final act, protestors are seen outside the church loudly picketing over the death of Amy. When Diane walks out to confront them, they ask her to step outside the church gate and proceed to tell her the story of Xenu and the Wall of Fire from Operating Thetan level 3 (OT III). Robert notices Diane outside the church, tells her to go back inside, and threatens the protestors, but not before they have finished telling her the story. Once Diane is back inside, Robert runs her on a security check to determine whether she has any doubts or ill will toward Scientology. Richard calls Amy's mother, who is still in Scientology, and asks to be allowed at the funeral. She refuses and ends the call to avoid being sent to ethics. In the evening, Robert reminds Diane of the need to continue up the Bridge, and mentions the Wall of Fire at OT III. That night, disillusioned, Diane walks out the door of the church and leaves Scientology. The film ends with a written dedication: For all who speak out - for those who have been silenced.