Ep 11. Business of Disaster

In season 34, episode 11 of Frontline titled "Business of Disaster," the show explores the aftermath of natural disasters and the controversial financial compensation system set in place by the Federal Emergency Management Agency (FEMA).

The episode highlights the devastating effects of Hurricane Harvey and takes the viewers through the recovery process in Texas. As the state tries to rebuild, residents are faced with the daunting task of navigating the complex and often unfair FEMA system. Frontline interviews several residents struggling to receive funds for their damaged homes and businesses, and sheds light on the bureaucratic red tape they must overcome.

Furthermore, the episode delves into the private sector's involvement in disaster relief, particularly focusing on the controversial role of disaster recovery contractors. Frontline investigates the questionable business practices of some of these contractors and their exploitation of vulnerable homeowners.

These contractors often operate on a commission basis, which incentivizes them to maximize their profits. This leads to a predatory cycle of overpriced contracting work on the part of these firms, leaving many homeowners with no choice but to accept the exorbitant fees to repair their damaged homes. In some cases, these contractors leave homeowners with shoddy workmanship and incomplete repairs, leading to further hardship and often leaving homeowners worse off than before.

To ensure that this business of disaster does not continue to take advantage of vulnerable homeowners, Frontline provides insight into the work of dedicated activists and policymakers attempting to reform the current FEMA system.

Overall, Frontline season 34 episode 11 is a comprehensive and informative investigation into the oft-overlooked issues surrounding disaster relief in the United States. It highlights the struggles faced by ordinary citizens who are already reeling from a natural disaster and are often manipulated by private contractors and bureaucratic government processes. By exposing these critical shortcomings in the current system, Frontline's reporting offers viewers a nuanced perspective on the long journey towards true disaster recovery and resilience.