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The Hotel Hell television series is one of the highest rated new shows out there. Gordon Ramsay has won viewers over again with his appealing personality. This new reality series comes from Gordon's previous experiences. He spent more than 10 years running restaurants in some of the finest hotels. He learned that the key to success is making sure that the guests expectations were not only met but were exceeded.

In this television show Ramsey goes from place to place trying to save these places that are bad shape. He determines if the rooms are dirty, he checks for bugs, and checks out the bathrooms for filth and mold. He looks at the restaurant to determine not only the quality of the food, but the prices that are charged for the food. He looks at the menu to see if any changes can be made. He also looks at the room service. If a guest orders food it should be presented in an appetizing manner and it should arrive hot and ready to eat.

After he thoroughly inspects the hotel, he then talks to the owner to tell them what improvements need to be made. He helps them improve customer service which involves getting all of the employees involved. Sometimes the improvements involve better cleaning procedures or a total remodel of the rooms to make them more guest friendly. No matter what the problems are, he works with everyone to get the hotel back on its feet. This show is for people who have ever had a curiosity about how hotels are run. It is also an eye opener and makes you think about the places that you stay and what you can look for the next time you book a hotel room.

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Monday 8:00 PM et/pt on FOX
2 Seasons, 8 Episodes - Currently Airing
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Hotel Hell Full Episode Guide

  • Gordon heads to New Mexico to help save a struggling hotel whose owner is more into her singing than the wellbeing of her business.

  • Ramsay tries to convince the owner of the Roosevelt Hotel, a converted 16-bedroom schoolhouse, in Coeur D'Alene, ID, to take more interest in updating the hotel than in dressing up like Sherlock Holmes for murder mystery nights.

  • Gordon Ramsay tries to rescue the River Rock Inn in Milford, PA, from dead bugs and stained bedspreads.

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