Ep 14. Empress Hotel

In Hotel Impossible season 5 episode 14, host Anthony Melchiorri visits the Empress Hotel in La Jolla, California. The hotel is a historic building that was once a bustling destination, but it has fallen into disrepair in recent years. The current owner, Anna, has been struggling to keep the business afloat and is in desperate need of help.

Anthony arrives at the hotel and immediately notices the disorganized and cluttered lobby. Anna explains that she has been hoarding items and supplies in the lobby, which has made it difficult for guests to navigate the area. Anthony advises her to clear out the clutter and create a more welcoming space for guests.

As they tour the hotel, they discover that many of the rooms are in dire need of renovation. The carpets are worn, the paint is peeling, and the bathrooms are outdated. Anthony emphasizes the importance of updating these rooms to attract more guests, but Anna is hesitant to spend the money.

To make matters worse, the hotel’s restaurant is not serving quality food, which is driving customers away. Anthony meets with the chef to discuss ways to improve the menu and increase the quality of the food. The chef is resistant at first, but Anthony eventually convinces him to make some changes.

Anthony also discovers that there are several areas of the hotel that are not being utilized, including a rooftop deck with stunning views. He encourages Anna to invest in updating these areas to create new revenue streams.

Throughout the episode, Anthony and Anna work together to make improvements to the hotel. They clear out the cluttered lobby, renovate several rooms, update the restaurant menu, and create new outdoor spaces for guests to enjoy.

In the end, the Empress Hotel is transformed into a beautiful and welcoming destination. The cluttered lobby is replaced with a stylish and modern space, the restaurant serves delicious food that attracts customers, and the renovated rooms are booked solid. Anna is grateful for Anthony’s help and excited about the future of her business.