Watch Mystery Diners
Mystery Diners is a reality television show that uses hidden cameras and undercover operatives at restaurants and pubs. The objective of Mystery Diners is to scope out potential reasons why the business owners are suffering a financial loss. A restaurant owner contacts the Mystery Diners team to investigate suspicious employees that may be harming the restaurant's business via inferior service, stealing cash or pilfering the company's products.
Mystery Diners begins with a brief interview with the restaurant owner and a quick review of the company's monetary losses. The owner will already have an idea of which staff members are contributing to the demise of the restaurant and those employees will be watched with hidden cameras.
The Mystery Diners investigative team sets up surveillance video in all the main dining and cooking areas of the restaurant. In addition to the stationary cameras, one or two members of the team will pose as a customer or new employee to be trained. The undercover operatives are wired for audio and a tiny camera is mounted to their uniform or eyeglasses. This provides a close-up look for the surveillance camera monitoring team that is set up on or near the restaurant property.
Mystery Diners tackles managerial and subordinate staff problems such as rude behavior towards customers, giving away free food and beverage items to their friends, stealing liquor and hosting private parties in the restaurant after hours.
The business owner watches a full day of surveillance with the Mystery Diners producer and he or she will make a decision as to when the surveillance has collected enough evidence to terminate an employee. The restaurant owner will confront a wayward employee, escort them into the surveillance room and demand an explanation for their unethical or criminal behavior.
In some Mystery Diners episodes, the video evidence may be turned over to local police for prosecution against an employee who has stolen money or goods from the restaurant. The utility of this reality show is to restore order to a chaotic restaurant by rooting out the culprits that have hurt the owner's profits.
Watch Full Episodes of Mystery Diners
Mystery Diners Full Episode Guide
- First Aired: October 09, 2013
Marvin, the owner of Falls Taproom in Philadelphia, needs the Mystery Diners to investigate an ongoing feud between his girlfriend/manager and best friend/customer.
- First Aired: October 02, 2013
Venture Inn's owner is suspicious of his manager's behavior with the weekly quiz night.
- First Aired: September 25, 2013
After receiving complaints about their former security guard, Dave and Mike Frank, co-owners of Del Rossi's Cheesesteak Co. in Philadelphia, contact the Mystery Diners for help. They make a shocking discovery.
- First Aired: September 18, 2013
Tommy, owner of Gigi Restaurant in Philadelphia, contacts Charles to investigate his own mother/manager to determine if she's discriminating against younger customers.