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Series Length:6 Seasons, 63 Episodes
Schedule: Friday 10:00 PM et/pt on Food Network
Description:

Mystery Diners is a reality television show that uses hidden cameras and undercover operatives at restaurants and pubs. The objective of Mystery Diners is to scope out potential reasons why the business owners are suffering a financial loss. A restaurant owner contacts the Mystery Diners team to investigate suspicious employees that may be harming the restaurant's business via inferior service, stealing cash or pilfering the company's products.

Mystery Diners begins with a brief interview with the restaurant owner and a quick review of the company's monetary losses. The owner will already have an idea of which staff members are contributing to the demise of the restaurant and those employees will be watched with hidden cameras.

The Mystery Diners investigative team sets up surveillance video in all the main dining and cooking areas of the restaurant. In addition to the stationary cameras, one or two members of the team will pose as a customer or new employee to be trained. The undercover operatives are wired for audio and a tiny camera is mounted to their uniform or eyeglasses. This provides a close-up look for the surveillance camera monitoring team that is set up on or near the restaurant property.

Mystery Diners tackles managerial and subordinate staff problems such as rude behavior towards customers, giving away free food and beverage items to their friends, stealing liquor and hosting private parties in the restaurant after hours.

The business owner watches a full day of surveillance with the Mystery Diners producer and he or she will make a decision as to when the surveillance has collected enough evidence to terminate an employee. The restaurant owner will confront a wayward employee, escort them into the surveillance room and demand an explanation for their unethical or criminal behavior.

In some Mystery Diners episodes, the video evidence may be turned over to local police for prosecution against an employee who has stolen money or goods from the restaurant. The utility of this reality show is to restore order to a chaotic restaurant by rooting out the culprits that have hurt the owner's profits.

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Status: Currently Airing
Genre: Comedy, Family
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Mystery Diners Full Episode Guide

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61 Amazon Episodes
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6 Hulu Episodes
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15 Food Network Episodes
CABLE
61 iTunes Episodes
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  • Peter is the owner of the Roll'n Lobster Food Truck in LA. He noticed there is a lot of lobster on the truck and extra mileage. He thinks his new employees are using the truck for personal errands.

  • Mystery Diners Amber and Grant go undercover at the Spring Street Smoke House in Los Angeles to get to the meat of the problem.

  • Charles Stiles goes undercover at LA's Mexicali Tacos.

  • At Encore Dinner Theatre, owner Peter is concerned about one waiter in particular and the affect his relationship is having on customer service. Mystery Diners Rob and Amanda try to find out where the drama is really stemming from.

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