Emergency Call Season 1 Episode 1
Emergency Call
Season 1

Ep 1. Take A Deep Breath

  • TV14
  • September 28, 2020
  • 8.4  (21)

Emergency Call season 1 episode 1, entitled "Take A Deep Breath," introduces viewers to the show's premise and format. With stories and footage taken from real 911 calls, the show offers a behind-the-scenes look at the high-stakes situations that emergency dispatchers, first responders, and other professionals face every day.

In this episode, we follow the work of a 911 call center in Ogden, Utah. The staff is responsible for handling emergency calls from across Weber County, which includes not only Ogden itself but also rural areas and small towns in the surrounding region. The episode opens with a series of calls that illustrate the diversity of situations that the dispatchers must respond to, from a car accident to a house fire to a suspected overdose.

Throughout the episode, we get to know the dispatchers and other emergency personnel who work at the call center. They come from a variety of backgrounds and have different levels of experience, but all share a commitment to helping people in their time of need. We also learn about the training and protocols that are in place to ensure that every call is handled as efficiently and effectively as possible.

One of the most striking things about "Take A Deep Breath" is the way it demonstrates how quickly events can spiral out of control. For example, one call initially comes in as a request for an ambulance, but as the situation unfolds, it becomes clear that the patient is actually the victim of a violent assault. Dispatchers have to coordinate with police officers and firefighters to ensure that everyone is safe and receives the care they need.

Along the way, we also see some of the challenges that emergency personnel face in the course of their work. One dispatcher bravely shares her own personal story of struggling with anxiety and PTSD after years of working in the call center. Others talk about the ways in which they deal with the stress of the job and the toll it can take on their personal lives.

Despite the seriousness of the situations presented in "Take A Deep Breath," there are moments of levity and even humor. For example, dispatchers must navigate requests for assistance from people who are under the influence of drugs or alcohol, while also trying to stay calm and professional. There is also a heartwarming subplot involving a young girl who calls 911 when her mother has a seizure, and the dispatcher who talks her through the crisis and helps her stay strong.

Overall, "Take A Deep Breath" delivers a gripping and emotional look at the world of emergency response. It is a powerful reminder of the bravery and compassion of those who work in this field, and of the vital role they play in keeping our communities safe.

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Description
  • First Aired
    September 28, 2020
  • Content Rating
    TV14
  • Language
    English
  • IMDB Rating
    8.4  (21)