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Frequently Asked Questions
If you need help, the answer to your question is likely to be found on this page.


Your Account
I can't login, or I forgot my username or password.
If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.
How can I delete my account?
If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!
How can I update my profile?
To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.
How can I update my email address?
You can update your email address on the My Account page.
How can I report an error or other problem with the site?
To report an error or problem with the site, you can contact us here.

Reporting Abuse
How can I deal with someone that is bothering me?
If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.
How can I report spam or other inappropriate content?
You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.

Privacy
Is my information kept private?
Absolutely. We do not share any personally identifying information about you to any third party.
How can I make my profile private?
If the administrator has enabled it, you can make your profile private by visiting the Account Privacy page.
How can I block users from contacting me?
You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.

TV Shows
How do I watch a TV Show episode?
All you have to do is either search for the TV show you are looking for, or go to the TV show page and find the show in the directory.

Once on the show you are looking for, the episode guide is organized by season and by episode. Click on the title of the episode you want to watch, then click on any of the links that are listed to begin watching the episode.
How do I add episodes to my Queue?
All you have to do is click the green + sign from the TV Schedule, episode guide, or video page. This will automatically add the episode to your Queue to you will never miss an episode again.To access your video queue, simply go to The Pulse or your profile and you will see your queue in the right column.
How do I Favorite a show?
All you have to do is click the "Add To Favorite" button under every TV show or movie image.To add/remove favorites, simply go to "Settings" in user drop down menu and click on the "Favorites" tab. Then, simply add or remove favorites as desired.
How do I make a personalized TV Schedule?
The personalized TV schedule in your profile is built off adding TV shows as Favorites. Simply click the "Add To Favorites" button and new episodes will automatically be added to your personalized TV schedule when they are scheduled.
How do I add a link to the Yidio search?
To add a link to be included in the Yidio search engine, simply log in and go the TV show page that relates to the link you want to submit.Then, simply click the "Add Link" button and fill in the input boxes correctly!
I thought Yidio was a website to watch free TV online?
Yidio not is a search engine that aggregates content from not only every free provider, but also includes links to purchase/download content if available. Our goal is to provide you with the most comprehensive search engine that provides access to every provider available to watch TV online. The choice is in your hands!

Movies
How do I watch free movies on Yidio?
There are 2 ways to search movies that are available for free on Yidio. 1)Go to: http://www.yidio.com/free-full-movies2)Go to: http://www.yidio.com/movies - then browse the directory on the bottom of the page.
Can I download movies on Yidio?
We do have various partnerships that allow for you to purchase or rent movies to watch online. To see if we have a specific movie available, simply search for the movie you are looking for. Once on the video page, go to the "Full Movie" links and choose the source you want to purchase the movie from.

The Pulse
What is the Pulse?
The Pulse is the web's real-time entertainment conversation stream. We pull in all conversations from Twitter, Facebook, and Yidio, and let you instantly read and reply in real-time to people across any network.Each TV Show or Movie page includes real-time activity for that specific topic. If you want to find users talking about "Gossip Girl", simply use the real-time search engine that is available above "The Pulse". Looking for a new TV show to watch? Let the real-time entertainment stream recommend one for you!
How do I share my activity on Facebook or Twitter?
It's easy! When you click in the input box to add activity, simple click the box next to Facebook or Twitter and hit submit! To make the sharing process even easier, we allow you to attach your Twitter account to your Yidio account. After doing this, there will be no need to log in prior to posting to your Twitter page.

Points
How do I earn points?
You must first be a registered user on Yidio to begin earning points.To earn points after logging in, all you need to do is use Yidio! "Liking" content, adding favorites, adding activity, sharing content, etc. all adds to your reputation on Yidio!

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