The Travel Detective Season 2 Episode 1 Training Passengers Like Crew Members

In The Travel Detective season 2 episode 1 titled "Training Passengers Like Crew Members," host Peter Greenberg explores the ways in which passengers can be better prepared for air travel. As someone who has traveled around the world more than 300 times, Greenberg has had his fair share of unpleasant experiences on airplanes, from lost luggage to delays and flight cancellations.

In this episode, Greenberg takes a deep dive into the training that flight attendants go through in order to provide a safe and comfortable experience for all passengers. He visits a flight attendant training center in Dallas, Texas, where new hires learn everything from how to properly serve food and drink, to how to evacuate an aircraft in case of an emergency.

Greenberg points out that many passengers don't know basic safety procedures such as where the emergency exits are located or how to use the oxygen masks that drop down from the ceiling in the event of loss of cabin pressure. He advocates for better passenger education in this regard, arguing that if passengers were better prepared for emergencies, they could potentially help themselves and others in the event of an incident.

Greenberg also speaks with Dr. Cindy Bir, an aviation psychologist who provides training to flight attendants on dealing with unruly passengers. Dr. Bir explains that there are certain personality traits that make someone more likely to cause trouble on a flight, such as a sense of entitlement or poor impulse control. She teaches flight attendants how to de-escalate situations and diffuse conflicts in order to keep everyone safe.

Throughout the episode, Greenberg emphasizes the importance of being a respectful and considerate passenger. He points out that flight attendants are there to help us, not to serve us like waiters in a restaurant. He encourages passengers to be patient and understanding, and to treat flight attendants with the same respect that they would like to receive.

In addition to the focus on safety and behavior, Greenberg examines other aspects of air travel such as the history of airline uniforms and the psychology of in-flight entertainment. He even takes a trip to an airplane graveyard in Arizona to explore the fate of decommissioned planes.

Overall, "Training Passengers Like Crew Members" is an informative and engaging episode that provides valuable insights into the world of air travel. By highlighting the importance of safety, respect, and preparedness, Greenberg shows us how we can all make our flying experiences better for ourselves and those around us.