Watch Customer Service Skills Required
- 2019
- 5 min
Learn the qualities of a great customer service representative.Learn the importance of high emotional intelligence. It takes a very special individual to excel at customer service. The skilled individual is adaptable, articulate, attentive, caring, compassionate, confident, curious, flexible, friendly, goal-oriented, helpful, kind, motivated, patient, persuasive, a problem-solver, and tenacious.