Customs of the World: Using Cultural Intelligence to Adapt, Wherever You Are Season 1 Episode 11 Expressiveness - Neutral versus Affective

In many cultures, long pauses in conversation are uncomfortable, but in Asia - which has a "neutral" expression culture - it's a sign of respect. Consider how expressiveness is often a product of our cultural and socioeconomic origins, then examine the concept of "face" and get tips for making someone from a face-conscious country feel comfortable.