Ep 7. Automation Problems

Wyatt Cenac's Problem Areas season 2 episode 7 is titled "Automation Problems". In this episode, host Wyatt Cenac explores the effects of automation on the workforce and economy.

The episode starts with Cenac talking to a group of tech workers who are designing an AI system to automate customer service. They discuss the benefits and drawbacks of the new technology, including the potential loss of jobs for humans. This sets the stage for the rest of the episode, which delves into the impact of automation on various kinds of work.

First, Cenac visits a trucking company that is experimenting with self-driving trucks. He talks to the CEO and to a truck driver who are both trying to navigate this new technology. They discuss the safety concerns and the potential job loss for drivers if this technology becomes widespread. Cenac then goes to a warehouse where robots are used to pack and ship boxes. He talks to the workers there, who are grateful for the job security the robots provide, but who also worry about what will happen if the company decides to replace them with more robots.

Next, Cenac visits a hotel where robots are used to deliver room service. He talks to the roboticists who created the technology and to the hotel staff, who are still figuring out how to integrate the robots into their operations. Cenac points out issues with the robot's functionality, as it has trouble navigating public spaces and can be difficult to communicate with. This leads to a discussion about the limitations and potential negative consequences of automating certain types of jobs.

Throughout the episode, Cenac also talks to economists and labor experts who provide analysis of the effects of automation on the workforce and economy. They discuss the potential benefits of automation, such as increased efficiency and lower costs for businesses, but also the potential dangers, such as increased income inequality, loss of job security, and a decrease in the value of human labor.

The episode concludes with Cenac summarizing the discussions he's had and the issues he's uncovered. He emphasizes the need for policymakers, business leaders, and workers to come together to create a better future for everyone in the face of automation and technological change.

Overall, "Automation Problems" is a thought-provoking and informative episode that sheds light on a complex and timely issue. Through his interviews and analysis, Cenac provides a nuanced and balanced look at the potential benefits and drawbacks of automation, as well as the impact it could have on different types of jobs and workers.