Ep 4. Diamond Resorts: Take 2

In this episode of Undercover Boss, the CEO of Diamond Resorts, Mike Flaskey, goes undercover once again to better understand the day-to-day operations of his company. He’s on a mission to learn how his employees are handling the recent changes in the hospitality industry and what he can do to make their jobs easier.

Flaskey takes on a variety of roles throughout the episode, from a pool attendant to a salesperson to a concierge. He quickly discovers that the work his employees do is more difficult than he imagined, and that the company’s recent growth has created a number of challenges for its workers.

One of the most inspiring moments of the episode takes place when Flaskey meets a salesperson who is working hard to support his family. The employee is struggling to pay his bills, and Flaskey is moved by his dedication and hard work. He offers to help the employee by providing him with financial assistance and other resources to help him achieve his goals.

Throughout the episode, Flaskey learns a lot from his employees about the challenges they face day-to-day. He realizes that changes need to be made to improve their work environment and create more opportunities for personal growth and career advancement.

Despite the difficulties he faces, Flaskey remains committed to his employees and is determined to find ways to make their jobs easier and more rewarding. His hard work and dedication are truly inspiring and serve as a reminder of the importance of empathy and understanding in the workplace.

Overall, Diamond Resorts: Take 2 is a must-watch episode of Undercover Boss that will leave viewers feeling inspired and hopeful for the future of the hospitality industry.