Ep 6. Mood Media

Undercover Boss season 4 episode 6 is titled "Mood Media". In this episode, the CEO of Mood Media, a company that provides music and visual experiences for businesses, goes undercover to see how his company is really performing at its ground level.

The CEO, Lorne Abony, disguises himself and puts on a fake name to go undercover in various roles within the company. He starts off working in the warehouse, where he struggles with some of the more physical aspects of the job and learns about the company's inventory management processes. From there, he moves on to work with an installation team, where he sees firsthand how Mood Media's products are put into place at different businesses.

One of the highlights of the episode is when Abony goes to work at a restaurant that uses Mood Media's services. There, he sees how the company's music and visuals really impact the customers' experiences and how much effort goes into ensuring everything runs smoothly on the business side. Additionally, while working at the restaurant, he meets an employee who has been with Mood Media for over 20 years and learns about the impact the company has had on her life.

Another interesting part of the episode is when Abony works with a sales team to try and pitch Mood Media's services to a potential client. He struggles with some of the technical aspects of the pitch and comes to appreciate the work his sales team does on a daily basis.

Throughout the episode, Abony also takes time to sit down with various employees to learn about their experiences working for Mood Media. He hears about the challenges they face and their ideas for how the company could improve. In one particularly emotional conversation, he speaks with an employee who is going through a difficult time and offers her some words of encouragement.

At the end of the episode, Abony reveals his true identity to the employees he worked alongside and thanks them for their hard work. He also reveals some changes the company will be making based on what he learned during his time undercover.

Overall, "Mood Media" offers an interesting glimpse into the inner workings of a company that people might not think about on a daily basis. It highlights the hard work and dedication of the employees who make everything possible and shows how even the CEO can learn something new by going undercover.