Ep 6. Shangri-La, London

In season 3 episode 6 of Amazing Hotels: Life Beyond the Lobby, entitled Shangri-La, London, viewers are taken on a unique journey to the Shangri-La Hotel in London, one of the tallest hotels in Western Europe with stunning views of the city.

The episode is hosted by Monica Galetti, a renowned chef and restaurant owner, and journalist Giles Coren, who explore the inner workings of the hotel and all that goes into running such a luxurious establishment.

The show begins with the two hosts arriving at the hotel, which occupies the upper floors of the iconic Shard building in London. They are greeted by the hotel's General Manager, who takes them on a tour of the property, showcasing the various public areas and explaining the unique challenges of running a hotel in such a prominent location.

As they explore the hotel, Monica and Giles meet a number of the hotel's employees, including chefs, bartenders, and housekeepers, who all play a crucial role in ensuring that guests have the best possible experience during their stay. Each employee is shown going about their duties and sharing insights into their daily routines and the high standards they must uphold in order to deliver the level of service expected at the Shangri-La Hotel.

One of the highlights of the episode is a visit to the hotel's Sky Lounge on the 52nd floor, which offers breathtaking panoramic views of London. The hosts speak with the bar staff and learn about the unique cocktails that they create using locally sourced ingredients and innovative techniques. Throughout their conversation, it's clear that the staff at the Shangri-La Hotel take pride in both their craft and the opportunity to create memorable experiences for their guests.

Later in the episode, Monica and Giles are invited to dine at the hotel's signature restaurant, TĪNG, which serves a fusion of Western and Chinese cuisine. The chef speaks to them about the challenges of creating a menu that appeals to such a diverse group of diners and the importance of incorporating local ingredients. The hosts are impressed by the quality of the food and the attention to detail that goes into every dish.

Throughout the episode, Monica and Giles delve into the history and philosophy behind the Shangri-La brand, learning about the company's commitment to sustainability and respect for cultural traditions. They also visit the hotel's spa, which offers a range of treatments based on ancient Chinese medicine and relaxation techniques. The spa director explains the importance of creating a peaceful environment that fosters relaxation and rejuvenation, and the hosts are treated to a demonstration of one of the spa's signature treatments.

The episode concludes with a recap of the many different elements that come together to create the Shangri-La Hotel experience. From the stunning views to the expertly crafted food and drink to the attention to detail evident in every aspect of the hotel's operations, it's clear that the Shangri-La Hotel in London is a truly remarkable destination.

Overall, this episode of Amazing Hotels: Life Beyond the Lobby offers viewers an inside look into one of London's most luxurious and unique hotels, highlighting the incredible dedication and passion of the staff who make it all possible.