Undercover Boss: Abroad Season 1 Episode 12 Hog's Breath Cafe (Brett Dryland & Rodney Winkleman)
- April 23, 2011
Brett Dryland, the CEO of Hog's Breath Cafe, a well-known Australian restaurant chain, believes that he knows everything about his company and its employees. However, to truly understand the inner workings of his business, he decides to go on an undercover journey as an entry-level worker in his own company in the twelfth episode of Undercover Boss: Abroad season 1, titled "Hog's Breath Cafe (Brett Dryland & Rodney Winkleman)."
Brett adopts a new identity and transforms into a regular employee named Rodney Winkleman. With a disguise that includes a fake mustache, glasses, and a slight change of appearance, he is ready to embark on his undercover mission. Throughout the episode, Brett hides his true identity, intending to work alongside his employees and gain insights into their experiences at Hog's Breath Cafe.
As Rodney Winkleman, Brett starts his journey at one of Hog's Breath Cafe's busiest locations. He begins as a waiter, learning the ins and outs of the job and observing the daily challenges faced by his fellow employees. From taking orders and serving customers, to helping out in the kitchen, Brett immerses himself in every aspect of the restaurant's operations.
Despite his position as CEO, Brett quickly realizes that there are certain job tasks that he struggles with. He grapples with its demands, whether it's managing the pressure of a crowded restaurant or ensuring customer satisfaction. Through his experiences, he gains a newfound appreciation for the hard work and dedication required from his employees to deliver a memorable dining experience.
As the episode progresses, Brett moves on to different roles within the company. He tries his hand at being a line cook, focusing on food preparation and cooking techniques. By working closely with the kitchen staff, he witnesses their commitment to delivering high-quality meals and meets individuals who have immense pride in their craft. This intimate experience gives him a deeper understanding of the challenges faced in the kitchen and the importance of teamwork.
In addition to his time as a waiter and line cook, Brett also spends time assisting the cleaning crew. Through this role, he recognizes the significance of maintaining a clean and welcoming environment for both customers and employees. He learns about the intricacies involved in keeping the restaurant spotless and gains a newfound respect for the unsung heroes who work tirelessly behind the scenes.
Throughout the episode, Brett's interactions with his employees reveal the realities they face in their day-to-day lives. From personal struggles to dreams and aspirations, he discovers the untold stories of those who make Hog's Breath Cafe thrive. Through these heartfelt conversations, Brett recognizes the importance of fostering a supportive and inclusive work culture within his company.
As the undercover journey nears its end, Brett finds himself reflecting on the valuable lessons he has learned. He is moved by the unwavering dedication and hard work demonstrated by his employees. Determined to make a positive impact, he devises plans to improve employee benefits, training programs, and overall working conditions.
Once his time as Rodney Winkleman comes to an end, Brett reveals his true identity to his employees. Emotions run high as the facade is lifted, and the employees are astonished to learn that their CEO had been working alongside them the entire time. They express their gratitude for the opportunity to share their experiences and concerns, and for the chance to be heard by the head of their company.
In the heartwarming conclusion of "Hog's Breath Cafe (Brett Dryland & Rodney Winkleman)," Brett Dryland, the CEO of Hog's Breath Cafe, is inspired by his undercover experience to implement significant changes within his company. With a newfound understanding and a renewed commitment to his employees, Brett sets out to create a workplace that truly reflects the dedication and passion demonstrated by the hardworking individuals who make up Hog's Breath Cafe.