Ep 4. Clean Harbors
- January 27, 2020
- 42 min
In season 10 episode 4 of Under Cover Boss: The Series, titled "Clean Harbors," the CEO of Clean Harbors, a company that specializes in hazardous waste management and environmental services, goes undercover to get an inside look at how his company operates on a daily basis.
The CEO, who normally works in the executive offices, goes on a journey to work alongside employees from varied departments of the company. He finds himself surprised by the amount of risk and threat that these employees experience on a daily basis.
During his undercover work, he experiences firsthand the challenges of handling hazardous waste. He gets soaked by a sewage tank, performs on-site cleanups of potential chemical spills, and even works with field crews to clean up a hoarder's home where hazardous materials were a significant concern.
He also works with the communications team where he gets to hear concerned customers who are happy about the company's hard work, and others who are not happy with the work done, finding lapses and service compromises.
The CEO is impressed with how employees work and the intensity of their work. He realizes that his image of the company has been mere spectacles in the office and is grateful for their attention and adherence to the company policies and regulations.
As he works with the employees who are unsung heroes in the hazardous waste management sector, he gathers valuable insights into the latest technology, updates on safety protocols and the depth of company compassion. He also gets a chance to experience the company's culture and the concerns of workers that empower their choices at work.
Towards the end of the episode, the CEO concludes his experience by creating a program to recognize and reward the employees who have shown exceptional service. He makes a decision to implement changes in the company to improve working conditions for his employees.
Overall, the episode is a journey of discovery for the CEO who gains a renewed appreciation of how hard his employees in the hazardous waste management sector work to keep people safe and the environment clean.