Ep 12. Fatburger

In season 4, episode 12 of Undercover Boss, the CEO of Fatburger goes undercover to get a better understanding of the inner workings of his fast-food chain. The episode starts off with Andy Wiederhorn, the CEO of Fatburger, donning a disguise to pose as an ordinary worker named "John." Wiederhorn's transformation includes a fake beard, a long-haired wig, and a pair of glasses to obscure his identity.

As "John," Wiederhorn works at various Fatburger locations, including one in Las Vegas and another in California. His first stop is at a drive-thru in Las Vegas, where he struggles to keep up with the fast pace of the service window. He soon realizes the challenges of being a fry cook, from trying to keep up with orders to trying to communicate with fellow co-workers in a loud, fast-paced environment.

Moving on to another location in Southern California, Wiederhorn works alongside a crew of dedicated workers who put in long hours to keep the restaurant operating smoothly. Along the way, he encounters individuals whose stories touch his heart, including a single mother who is working hard to provide for her daughter, and an immigrant who has a deep appreciation for the opportunities that America has given him.

As an undercover boss, Wiederhorn sees firsthand the hard work that goes into every burger and fry that comes out of the Fatburger kitchen. He also witnesses the challenges and struggles that his employees face on a daily basis, from dealing with difficult customers to putting in long hours on their feet.

Despite the challenges, Wiederhorn is inspired by the dedication and hard work of his employees. Through his interactions with them, he gains a newfound appreciation for their work ethic and the importance of treating them with respect and compassion.

Overall, season 4, episode 12 of Undercover Boss provides an in-depth look at the inner workings of Fatburger and the challenges faced by its employees. Through his experiences as an undercover boss, Andy Wiederhorn gains a newfound appreciation for the hard work and dedication of his team and resolves to make changes to improve their working conditions in the future.