Ep 7. Marco's Pizza

In season 7 episode 7 of Undercover Boss, the CEO of Marco's Pizza, a growing pizza chain, goes undercover to gain insight into the operations of his franchise. The CEO, who is responsible for over 1000 locations, discovers some surprising revelations about the challenges faced by his employees on a daily basis.

The episode kicks off with the CEO, who is usually stationed in his comfortable office, leaving his suit and tie behind to go undercover as a new employee at a Marco's Pizza location. He starts off as a "grunt," working in the kitchen where he encounters a range of tasks, from making pizzas to handling customer complaints.

As he gets to know his co-workers, the CEO learns more about their backgrounds and struggles, from a single mother who struggles to balance her work and her family, to a young man who dreams of opening his own pizza franchise one day.

Throughout the episode, the CEO encounters various challenges that his employees face on a daily basis, such as dealing with difficult customers, working in a hot kitchen, and managing inventory. He also witnesses the hard work and dedication that his employees bring to their jobs despite these challenges.

One of the most touching moments of the episode comes when the CEO befriends a young employee who is working hard to pay for his sister's college education. The CEO is moved by the young man's dedication and decides to reward him with a scholarship to help him reach his goal.

Overall, the CEO gains a newfound appreciation for the hard work and dedication of his employees, and vows to make positive changes within the company to support them. The episode provides a glimpse into the inner workings of a growing pizza franchise and the people who help make it successful.