Ep 1. Zildjian Cymbals/RGM Watches

John Ratzenberger's Made in America is a TV series that explores the world of American manufacturing and the people behind it. In season 4 episode 1, the focus is on two unique companies - Zildjian Cymbals and RGM Watches.

Zildjian Cymbals has been producing high-quality cymbals for over 380 years, making it one of the oldest family-owned businesses in America. The episode takes viewers on a tour of the factory in Norwell, Massachusetts, where they get to see first-hand how these iconic instruments are made. From the shaping of the raw material to the final hammering process, every step is executed with precision by the skilled craftsmen who have been part of the Zildjian family for generations.

John Ratzenberger also speaks with Craigie Zildjian, the current CEO who represents the 14th generation of the Zildjian family. Craigie explains the company's unique history and how they have managed to stay at the forefront of the industry for so long. He also talks about the challenges the company has faced over the years and how they have overcome them.

The second half of the episode focuses on RGM Watches, a boutique watchmaker based in Mount Joy, Pennsylvania. RGM specializes in creating high-end mechanical watches that are handcrafted using traditional techniques. The company was founded by Roland G. Murphy, who fell in love with watches at a young age and taught himself how to make them.

The episode takes viewers inside RGM's workshop, where they witness the precision and skill that goes into making each watch. From cutting and shaping the components to assembling and finishing the final product, every step is done by hand by the company's small team of talented watchmakers.

John Ratzenberger also sits down with Roland himself to discuss his passion for watchmaking and the philosophy behind RGM's approach. Roland talks about the challenges of running a small business in a highly competitive industry and how he has managed to find success by staying true to his vision.

Overall, season 4 episode 1 of John Ratzenberger's Made in America is a fascinating look at two very different companies that share a common commitment to quality and craftsmanship. The episode highlights the importance of preserving traditional manufacturing techniques while also embracing innovation and modern technology to stay ahead of the game.