Ep 1. Choice Hotels International

In season 2 of the hit reality TV show Undercover Boss, the first episode takes a closer look at the world of Choice Hotels International. The show follows CEO Steve Joyce as he goes undercover to find out what it's really like to work at his company.

The episode starts with Joyce shaving his head and donning fake tattoos and piercings to give himself a new look. He then heads to a Choice Hotel in order to start his undercover work.

During his time undercover, Joyce takes on a number of different roles within the company. He starts off doing housekeeping duties and quickly realizes how difficult it can be to clean multiple rooms within a certain time frame. He then moves on to work as a front desk clerk, where he must deal with guest complaints and try to rectify any issues that arise.

Throughout the episode, Joyce also spends time working in the maintenance department, where he learns about the various issues that can arise at a hotel and how important it is to keep everything running smoothly. He also spends time in the hotel's restaurant, where he learns about the challenges of working in the food service industry.

As the CEO of Choice Hotels International, Joyce says he was "humbled" by the experience of going undercover. He says that working alongside his employees helped him gain a better understanding of the challenges they face on a daily basis. He also says that he was impressed by the dedication and hard work shown by employees at all levels of the company.

Throughout the episode, viewers get a behind-the-scenes look at what it takes to keep a hotel running smoothly. From dealing with difficult guests to ensuring that rooms are clean and comfortable, the employees at Choice Hotels International work tirelessly to provide guests with a great experience.

The episode ends with Joyce revealing his identity to the employees he worked alongside during his time undercover. He thanks them for their hard work and dedication, and tells them that he has a newfound appreciation for what they do.

Overall, the first episode of season 2 of Undercover Boss provides an interesting and informative look at the world of Choice Hotels International. Through Joyce's experiences working alongside his employees, viewers gain a better understanding of what it takes to keep a hotel running smoothly and the challenges that employees at all levels of the company face on a daily basis.