Ep 6. Popeyes Chicken

Undercover Boss is a popular television series that follows top-level executives as they go incognito to work alongside their employees' day to day, in order to gain a better understanding of their company's inner operations. Episode six of season three, titled Popeyes Chicken, features the Chief Operating Officer of Popeyes Louisiana Kitchen, a fast-food restaurant chain with locations all over the United States.

The episode begins with the CEO, Cheryl Bachelder, disguising herself by wearing a wig, fake mustache, and prosthetic nose to go undercover in some of their franchise locations. She starts by working as a cashier at a Popeyes in Miami, where she gets to see firsthand the challenges that cashiers face in dealing with customers who are often less than polite. Cheryl is quickly humbled by the hard work and dedication of the employees, who are doing their best to keep up with the fast-paced environment while treating customers with kindness and respect.

Next, Cheryl is sent to work in the kitchen, where she is tasked with preparing Popeyes's signature fried chicken. Despite her previous experience in the food industry, she quickly realizes that it's harder than it looks, especially when there are dozens of orders coming in at once. Working alongside the restaurant's cooks, Cheryl is impressed by the level of teamwork and camaraderie that exists in the kitchen, despite the hectic pace.

As the CEO continues her journey of discovery, she also goes on to work in a restaurant in St. Louis, Missouri, where she meets a young woman who has been with the company for several years. The employee talks candidly with Cheryl about her personal struggles and how working at Popeyes has helped her in overcoming some of her challenges. This conversation inspires Cheryl, who realizes the positive impact that the company has on the lives of its employees, both personally and professionally.

Lastly, Cheryl is sent to work in the company's supply chain, where she is tasked with loading chicken onto delivery trucks and working in the warehouse. Here she learns about the complex logistics of managing such a massive operation, including how the company ensures that all of its products are fresh and delivered on time. This part of the episode is particularly illuminating, as Cheryl realizes just how much work goes on behind the scenes to ensure that the chain's restaurants are well-stocked and ready to serve their customers.

Overall, Undercover Boss season three episode six featuring Popeyes Chicken is a fascinating look at the daily workings of a fast-food chain, and the people who make it all happen. Cheryl Bachelder's undercover journey is both humbling and inspiring, as she gains a newfound appreciation and respect for the employees who work tirelessly to keep the company running. The episode is a must-watch for anyone who is interested in the restaurant industry, and it serves as an excellent reminder of the importance of treating employees well, regardless of their role in the company.