Ep 23. Sign Language

In the season 1 episode 23 of Consumer 101 titled "Sign Language," consumers will learn how to make informed decisions when it comes to choosing a sign language interpreter. The episode begins with the host, Jack Rico, meeting with a deaf athlete who shares her experience navigating communication barriers when working with a sign language interpreter.

Jack then visits a school for the deaf where he learns about the importance of qualified interpreters and the various types of sign language. Viewers will see how different signing styles can be misunderstood and lead to miscommunication. The episode emphasizes the importance of finding an interpreter who is certified and experienced, and the various online resources that are available to help consumers find the right interpreter.

The episode also covers the legal requirements for businesses to provide effective communication to individuals who are deaf or hard of hearing. A deaf lawyer discusses his own experiences in the legal system and how qualified interpreters can impact his access to justice.

In addition, viewers will see a demonstration on how technology is changing the landscape of communication for the deaf and hard of hearing community. A sign language interpreting app is showcased, and the host visits a cutting-edge research lab where a glove is being developed that translates sign language into spoken words.

Finally, the episode concludes with tips on how consumers can advocate for themselves and their peers when it comes to accessing qualified sign language interpreters. Jack encourages viewers to seek qualified interpreters and to communicate with businesses and services about their rights under the law.

Throughout the episode, viewers will learn the importance of communication access for the deaf and hard of hearing community, the challenges that arise without effective communication, and how to find and ensure quality sign language interpreting services.