Hotel Impossible Season 1 Episode 11
Hotel Impossible
Season 1

Ep 11. Dude Rancher Lodge - Billings, MT

  • TV-PG
  • July 9, 2012
  • 42 min
  • 7.3  (10)

Dude Rancher Lodge is a historic hotel located in Billings, Montana, that once welcomed cowboys and their families. But over the years, the hotel has fallen into disrepair and now struggles to attract guests. In this episode of Hotel Impossible, host Anthony Melchiorri heads to Billings to help the owners of Dude Rancher Lodge turn things around.

Upon his arrival, Melchiorri quickly realizes that the hotel is in much worse condition than he had anticipated. The lobby is cluttered with furniture and knick-knacks, making it difficult for guests to navigate. The rooms are outdated and in desperate need of renovation. The staff is overwhelmed and disorganized, with no clear chain of command.

Melchiorri begins by meeting with the hotel's owners, Randy and Melissa, to discuss their goals for the property. Randy and Melissa are passionate about preserving the hotel's history and traditions, but they recognize that they need to make some changes in order to attract more guests. Melchiorri is impressed by their enthusiasm and determination and sets to work on a plan to improve the hotel's operations.

He starts by decluttering the lobby and creating a more welcoming space for guests. He also works with the staff to develop a clear organizational structure and improve communication. In the rooms, he recommends a complete overhaul, including new furniture, updated decor, and modern amenities like flat-screen TVs and Wi-Fi.

Melchiorri also recognizes the potential for the hotel to attract new customers by embracing its Western heritage. He suggests creating a more immersive experience for guests, with activities like horseback riding, rodeos, and campfire cooking demonstrations. He even brings in a local cowboy poet to lead guests in a poetry reading.

Throughout the episode, Melchiorri encounters some resistance from the hotel's staff and owners. Randy and Melissa are hesitant to make some of the changes he recommends, worried that they will lose the hotel's charm and authenticity. But Melchiorri remains patient and persistent, pushing for changes that he believes will ultimately benefit the hotel and its guests.

In the end, Melchiorri's hard work pays off. The renovated rooms are a hit with guests, and the new Western-themed activities draw in visitors from all over. The hotel's staff is more organized and efficient, and Randy and Melissa are pleased with the changes they've made. The future looks bright for the Dude Rancher Lodge, and Melchiorri can leave Billings knowing that he's made a real difference.

Description
Watch Hotel Impossible - Dude Rancher Lodge - Billings, MT (s1 e11) Online - Watch online anytime: Buy, Rent
Hotel Impossible, Season 1 Episode 11, is available to watch and stream on Travel Channel. You can also buy, rent Hotel Impossible on demand at Discovery+, Amazon Prime, Amazon, Vudu, FuboTV, Sling, Google Play, Apple TV online.
  • First Aired
    July 9, 2012
  • Content Rating
    TV-PG
  • Runtime
    42 min
  • Language
    English
  • IMDB Rating
    7.3  (10)