Ep 2. Feathers Fly

In season 7 episode 2 of Restaurant: Impossible titled "Feathers Fly," chef and restaurateur Robert Irvine heads to Michigan to help a husband and wife team save their struggling restaurant called Feather's Pub. Located in a small town, Feather's Pub has been open for three years but has failed to gain a steady customer base. The owners, Laura and Mike, are struggling to keep up with the demands of running a restaurant, with Laura typically working 80 hours a week.

Upon arrival, Robert is greeted with a cluttered kitchen, outdated decor, and disorganized management. The menu is also a mishmash of different cuisines, with a lack of focus on any particular type of cuisine. Robert quickly gets to work by observing the restaurant during dinner service and identifying various issues. The kitchen is understaffed, with orders piling up and causing long wait times for customers. The staff is unorganized and not properly trained, leading to confusion and mistakes in the kitchen.

Robert helps Laura and Mike by streamlining the menu and focusing on items that are not only profitable but also reflect the restaurant's identity. The decor is also updated, with an emphasis on creating a welcoming and cozy atmosphere.

One of the major challenges in this episode is dealing with the staff's resistance to change. Robert must work to win over the front and back-of-house staff, earning their trust and showing them that his changes can lead to success.

Throughout the episode, Robert also spends time with Laura and Mike, helping them to better communicate with each other and balance their personal and professional lives.

The climax of the episode is the relaunch of the restaurant, where Feather's Pub is revealed with its new menu, decor, and management practices. The customers are pleased with the changes, and the atmosphere is lively and upbeat. Laura and Mike are also shown to be working better together, with Laura no longer working such long hours.

Overall, "Feathers Fly" is an episode of Restaurant: Impossible that focuses on the importance of teamwork and communication in running a successful restaurant. Robert Irvine provides valuable insight and expertise to help save a struggling establishment and create a positive impact on the lives of the owners and staff.