Ep 3. His Way or the Highway

In season 7 episode 3 of Restaurant: Impossible, entitled "His Way or the Highway," host Robert Irvine travels to a small town in Missouri to help a struggling restaurant called Hillbilly Haven. The restaurant is run by a man named Billy, who has a reputation for being stubborn and set in his ways. Despite having 30 years of experience in the restaurant industry, Billy is resistant to change and refuses to update his menu or his decor.

When Robert arrives, he quickly realizes that Billy's stubbornness is causing major problems for his business. The menu is outdated and unappetizing, the decor is dated and uninviting, and the kitchen is in desperate need of cleaning and organization. Robert decides that a complete overhaul is necessary to save Hillbilly Haven.

Robert's first order of business is to address the menu. He enlists the help of local chefs to create a new menu that features fresh, locally-sourced ingredients. He also teaches Billy how to properly prepare the dishes and encourages him to embrace the change. However, Billy continues to resist, arguing that his loyal customers won't like the new menu. Robert tries to explain that attracting new customers is necessary for the success of the business, but Billy remains unconvinced.

Next, Robert turns his attention to the decor. He brings in a team of designers to give the restaurant a much-needed facelift. They paint the walls, install new lighting fixtures, and replace the old furniture with modern pieces. Robert hopes that the new look will appeal to a wider audience and help attract new customers to the restaurant.

Throughout the episode, Robert continues to clash with Billy, who is unwilling to compromise and take any of Robert's suggestions. The tension between the two reaches a boiling point when Billy refuses to participate in a team-building exercise that Robert has planned for the staff. Robert becomes frustrated with Billy's attitude and confronts him, telling him that his stubbornness is the reason why his restaurant is failing.

Despite the conflict, Robert and his team are able to complete the renovations and launch the new menu. The night of the relaunch is a success, with the restaurant packed with both old and new customers. Billy is shocked by the positive response and begins to realize that embracing change was the right decision.

In the end, Robert and Billy sit down to talk about the future of Hillbilly Haven. Robert encourages Billy to continue to embrace change and to listen to feedback from his customers. Despite the initial tension, it seems that Billy has learned a valuable lesson and is ready to take his restaurant in a new direction.