Ep 1. Pilot

In the pilot episode of Superstore season 1, viewers are introduced to the world of Cloud 9, a fictional big-box store reminiscent of stores like Walmart or Target. We meet our protagonist, a young woman named Amy, who works in the store's floor staff. Amy is introduced to the new and more conciliatory manager, Jonah, who is destined to play a major role in the series.

As the episode progresses, viewers are introduced to other members of the Cloud 9 staff, including Glenn, a good-natured but naive store manager, Dina, an intimidating assistant manager, and Mateo, a young employee who isn't shy about expressing his opinion. As the cast of characters is revealed, we begin to see the different personalities and quirks of each person who works at Cloud 9. This sets the stage for the rest of the series, as we watch the employees navigate their way through the trials and tribulations of their daily tasks.

Throughout the episode, we see the different aspects of working at a big-box store: there's the monotony of stocking shelves and reorganizing products, the sometimes difficult process of managing customers, and the inevitable interpersonal drama that comes with working in such close quarters with other people. All of these things are presented in a lighthearted and humorous way, making the episode a fun and engaging watch.

One of the key themes of the episode is the idea of corporate culture and the ways in which employees are asked to conform to the expectations of their employers. This is evident in the scene where employees are asked to wear name tags with their first names only, in order to create a more "friendly" atmosphere for customers. Viewers are also introduced to the character of Cheyenne, a pregnant teenage employee who is clearly struggling to make ends meet. Her story touches on the topic of low-wage work and the challenges faced by those who live paycheck to paycheck.

Overall, the pilot episode of Superstore sets the stage for a comedic and satirical look at the world of big-box retail. With its quirky characters, relatable storylines, and sharp wit, the episode is a promising start to what will prove to be an entertaining and enjoyable series.