The Hotel Inspector Season 7 Episode 7 Series 7, Episode 7

In this episode of The Hotel Inspector, Alex Polizzi visits a small, struggling hotel in a rural town in the UK. The hotel, run by a husband and wife team, is in desperate need of an update and modernization. The owners are passionate about the hotel and have tried to make improvements, but despite their efforts, they can't seem to turn a profit.

Alex arrives at the hotel and is immediately struck by the dated decor and lack of attention to detail. The reception area is cluttered with old brochures and the carpets are worn and stained. Alex is greeted by the owners, who explain that they have been struggling for years and are now at the point where they are considering selling the hotel.

Alex begins her inspection and quickly discovers some major issues. The rooms are small and cramped, with old-fashioned furnishings and uncomfortable beds. The bathrooms are in need of a serious deep clean and the towels are threadbare. Alex also notices that the hotel's website is outdated and doesn't accurately reflect the quality of the hotel.

Alex sits down with the owners to discuss her findings and the changes that need to be made. The owners are initially resistant to some of Alex's ideas, particularly when it comes to investing money in the hotel. However, Alex manages to convince them that making the necessary improvements will pay off in the long run.

Over the course of the episode, Alex works with the owners to update the hotel's decor. They repaint the rooms in neutral colors and replace the old furniture with more modern pieces. They also invest in new bedding and towels, giving the rooms a fresh and inviting feel. Alex also helps the owners to create a new website that accurately reflects the quality of the hotel.

Along the way, Alex also provides the owners with some valuable business advice. She shows them how to improve their marketing efforts and increase their online visibility. She also emphasizes the importance of customer service, and encourages the owners to focus on building relationships with their guests.

As the episode comes to a close, Alex reveals the finished product to the owners. They're thrilled with the changes and can't believe how much of a difference they've made. The hotel looks and feels like a completely different place, and the owners are confident that they can now turn a profit. Alex gives them some final words of advice and leaves them feeling optimistic about the future of their business.

Overall, this episode of The Hotel Inspector is a great example of how a little bit of investment and effort can go a long way in transforming a struggling business. Alex's expertise and guidance help the owners to turn things around, and the end result is a hotel that guests will be eager to return to.