Superstore Season 1 Episode 6 Secret Shopper

In Superstore season 1 episode 6, titled "Secret Shopper," the employees of the Cloud 9 store are at odds with each other as they compete to appear the best in front of the company's secret shopper, Fleek Market. The store's ratings have slipped, making this visit even more crucial. In an attempt to boost morale and sales, Store Manager Glenn holds a meeting to talk about the importance of customer service and how every employee can make a difference. However, not everyone believes in the value of pleasing the customer. Jonah, who has worked in retail before, is confident that he can outperform his coworkers, until he realizes that he might not know as much as he thought.

As the store prepares for Fleek Market's arrival, employees become increasingly nervous and paranoid, questioning each other's loyalties and motives. Dina, the assistant store manager and Glenn's right-hand person, takes her responsibilities very seriously and becomes overly aggressive when someone doesn't follow her orders. She enlists Garrett, a sarcastic employee who loves to push her buttons, to help her monitor everyone's behavior. Meanwhile, Cheyenne, a new mother who works in the store's frozen foods section, worries that she isn't contributing enough to the team and tries to prove herself by suggesting a unique sales strategy.

The tension between employees reaches a boiling point when they discover that one of their own may have broken a company policy. Fingers are pointed, and alliances are tested as everyone tries to figure out who is the secret shopper. As they desperately try to impress Fleek Market, they also start to realize the importance of working together and supporting each other.

"Secret Shopper" is a hilarious and relatable episode that highlights the everyday challenges of working in retail. It also serves as a reminder that teamwork and customer service can make or break a business, and that everyone has a role to play in making a store successful. The show's cast of diverse and lovable characters makes the episode even more enjoyable, and viewers will undoubtedly find themselves rooting for their favorite employee as they navigate the ups and downs of working at Cloud 9.