Ep 8. The Curve Palm Spring Hotel, CA

Hotel Impossible season 2 episode 8 titled "The Curve Palm Spring Hotel, CA" follows Anthony Melchiorri as he visits a struggling 122-room hotel in Palm Springs, California. The Curve Palm Springs Hotel has a unique curved design that sets it apart from other hotels in the area, but it hasn't been enough to attract guests.

Upon arrival, Anthony meets with the hotel's owner, Raj, who seems to be in over his head. The hotel has numerous issues including outdated decor, dirty rooms, and unprofessional staff. Anthony gets a tour of the property and immediately notices a lack of attention to detail. The lobby is uninviting, the water features are dirty, and the pool area is in disarray.

Anthony starts to work with the staff and quickly realizes there is a lack of leadership and accountability. Many of the employees are not properly trained, and there is no clear chain of command. Anthony decides to hold a meeting with the staff to address these issues and get everyone on the same page.

Next, Anthony turns his attention to the rooms. He notices that they are outdated and in desperate need of a refresh. Anthony tasks the design team with transforming the rooms into a modern oasis that will appeal to guests. The design team works tirelessly to update the decor, bedding, and furniture.

Anthony also focuses on the hotel's restaurant, the Curve Bar and Grill. He meets with the chef and discovers that the menu lacks creativity and doesn't offer anything unique. Anthony works with the chef to develop a new menu that features local cuisine and fresh ingredients.

As the renovations come to a close, Anthony and the staff unveil the new and improved Curve Palm Springs Hotel. The lobby has been transformed into a welcoming space, and the pool area has been revitalized. The rooms are now stylish and modern and offer a comfortable stay for guests. The Curve Bar and Grill now features a menu that showcases the best of Palm Springs dining.

The episode concludes with Anthony meeting with Raj to discuss the changes that were made and how they will impact the hotel's future. Anthony is optimistic that the hotel's new look, improved service, and revamped restaurant will bring in more guests and ultimately lead to the hotel's success.