Ep 9. Casa Verde Hotel, PR

Casa Verde Hotel, located in Puerto Rico, is a family-owned and operated hotel that is struggling to survive. The hotel has great potential, but the owners are inexperienced and have made some critical mistakes in their management approach. The hotel is in dire need of a makeover, both in terms of its physical appearance and its management techniques.

Enter Anthony Melchiorri, the hotel expert who has a reputation for turning around struggling hotels. He comes in with his team and begins his assessment of the property. He quickly realizes that the hotel has some major issues that need to be addressed in order for it to succeed.

The physical appearance of the hotel is the first issue that Anthony addresses. The hotel is outdated and in need of some serious renovations. The rooms are in poor condition and the public spaces are uninviting. Anthony works with his team to come up with a design plan that will modernize the hotel and make it more appealing to guests.

The management of the hotel is the next issue that Anthony tackles. The owners are doing everything themselves and are not delegating tasks to their staff. This has resulted in an overworked and underperforming staff. Anthony works with the owners to develop a management plan that will utilize the staff more effectively and create a more structured work environment.

Throughout the episode, Anthony is faced with many challenges. The hotel has a limited budget and there are unexpected issues that arise during the renovation process. However, he remains determined to complete the project and help the owners turn their struggling hotel into a success.

As the renovation nears completion, Anthony and the owners are optimistic about the future of the hotel. The new design is modern and inviting, and the staff is more motivated and productive. Anthony also helps the owners put together a marketing plan that will attract more guests to the hotel.

In the end, Casa Verde Hotel is transformed both physically and operationally. It is now a hotel that guests will want to stay at and a business that the owners can be proud of. Anthony and his team have once again worked their magic and made a struggling hotel into a success.