Ep 5. Shotgun Start

Hotel Impossible season 3 episode 5, titled "Shotgun Start," follows the renowned hotel expert Anthony Melchiorri as he visits a hotel that's in dire need of improvement. In this episode, Anthony sets his sights on a golf course resort that's struggling to keep up with the competition.

Initially, Anthony is impressed by the stunning natural beauty of the resort, which is nestled in the heart of picturesque Hertfordshire. However, as he delves deeper into the hotel's operations, Anthony discovers a litany of issues that are hindering the resort's ability to flourish.

One of the biggest challenges facing the hotel is its out-dated decor. The rooms are drab and uninviting, and the furniture is old and worn. Anthony immediately recognizes that these issues could deter potential guests from staying at the property. To solve this, he enlists the help of a local designer to revamp the hotel's look and give it a more modern and luxurious feel.

Another issue plaguing the hotel is its lack of amenities. The resort has a beautiful golf course, but there's little else for guests to do when they're not on the greens. Anthony recommends that the hotel invest in some additional activities, such as a spa or a swimming pool, to make the property more appealing to a wider range of guests.

Anthony also notices that the hotel's staff is overworked and undertrained, which is leading to poor customer service. He meets with the hotel's management team to develop a plan for better training and incentivizing the staff, which he believes will lead to happier guests and better online reviews.

As the episode progresses, Anthony and his team work tirelessly to implement their recommendations. They completely revamp the hotel's decor, bringing in new furniture, artwork, and a fresh color scheme. They also create a new lounge area for guests to relax and socialize in, and they stock it with books, board games, and other fun activities.

To make the most of the hotel's beautiful natural surroundings, Anthony also recommends that the golf course be re-routed to showcase the resort's scenic vistas. The new course design creates a more challenging and enjoyable experience for golfers, and it provides stunning views of the surrounding countryside.

Overall, season 3 episode 5 of Hotel Impossible is a captivating look at how a struggling resort can be transformed into a thriving destination. With Anthony's expert guidance and the hard work of his team, the hotel is able to overcome its challenges and emerge as a top-notch establishment that's sure to attract guests from far and wide.