Ep 6. Running on Empty

Hotel Impossible season 3 episode 6 "Running on Empty" follows Anthony Melchiorri as he visits a hotel in Moclips, Washington that is struggling to stay afloat. The episode begins with a glimpse into the owner's backstory and the heartbreaking financial circumstances that led her to buy the property. The hotel has a prime location, just steps from the beach, but it hasn't been properly maintained and is in dire need of updates.

Upon arriving, Anthony is immediately greeted by the owner, who is eager to show him around the property. He quickly observes the numerous issues that need to be addressed, including the outdated decor, the poorly functioning kitchen, and unclean guest rooms. Anthony is also concerned about the lack of passion from the staff, who seem to be disinterested in providing a quality guest experience.

In an effort to turn things around, Anthony sits down with the owner and discusses her vision for the hotel. He emphasizes the importance of creating a unique experience for guests in order to stand out in a competitive market. Anthony then meets with the staff and discusses the importance of building a committed team and providing top-notch customer service.

Throughout the episode, Anthony works tirelessly to make improvements to the hotel. He calls in his design team to revamp the guest rooms, updates the kitchen to create a more efficient workflow, and introduces new amenities such as a game room and fitness center. Anthony also spends time training the staff on how to provide exceptional customer service and encourages them to take pride in their work.

As the episode comes to a close, Anthony presents the owner with a plan for how to move forward and continue to improve the hotel. He emphasizes the importance of ongoing maintenance and encourages the owner to build a strong team that is dedicated to providing a memorable guest experience.

Overall, Hotel Impossible season 3 episode 6 "Running on Empty" is an inspiring look at how a struggling hotel can turn things around with the right guidance and dedication. Anthony Melchiorri's expertise and passion for the hospitality industry shine through as he works to transform this hotel into a thriving business.