Ep 2. He Told Me I Was Going to Die Today

In Panic 9-1-1 season 1 episode 2, titled "He Told Me I Was Going to Die Today," viewers are taken on a terrifying ride as a woman calls 911, convinced that her ex-partner is going to kill her. The episode starts with emergency dispatch operator, Heather, receiving a call from a woman named Maria, who is in distress and convinced that her ex-boyfriend, Juan, is going to kill her. Maria explains that Juan has been stalking her ever since they broke up and has even threatened to kill her. Heather listens as Maria frantically explains that Juan is on his way to her house, and she needs help immediately.

As Heather tries to keep Maria calm, she dispatches police officers to Maria's house. Meanwhile, Maria's anxiety continues to rise, and she believes that Juan is already in the house, despite not hearing anything. Heather tells Maria to lock herself in the bathroom, where she can wait for the police to arrive. Throughout the call, Heather tries to keep Maria on the phone, as she believes it will help her stay calm and know that someone is there to help her.

As the police officers arrive at Maria's house, they find no sign of Juan. Maria tells Heather that she's sure he's in the house and that he's coming for her. As the police officers search the house, they come across an unexpected guest - a rattlesnake! The officers quickly call for backup, as they try to contain the snake, which has positioned itself in the house.

Meanwhile, Maria continues to be convinced that someone is in the house, and Heather tries to reassure her that it's just the police officers. Maria is hesitant to leave the bathroom, afraid that Juan will be waiting outside. Heather tries to persuade Maria to leave the bathroom, but she is too scared. The situation becomes even more complicated when one of the police officers accidentally gets bitten by the rattlesnake. As a result, the focus of the emergency response shifts to dealing with the officer's snake bite, leaving Maria feeling even more vulnerable and alone.

Through it all, Heather tries her best to keep Maria on the phone, reassuring her that help is on the way. She reminds Maria to take deep breaths, and tries to give her advice on how to stay calm. Even as the focus of the emergency shifts from Maria's situation to the police officer's snake bite, Heather continues to stay on the phone with Maria, trying to keep her hopes up.

As the episode unfolds, viewers get a glimpse into the complex and often unpredictable nature of emergency response work. Panic 9-1-1 provides a sobering reminder of the critical role that dispatch operators play in emergency situations. They are often the first point of contact in a crisis, and their ability to stay calm, give clear instructions, and provide support can make a life-or-death difference for those in need.