Ep 7. Old Habits Die Hard

In the season 16 episode 7 of Restaurant: Impossible, titled "Old Habits Die Hard," renowned chef Robert Irvine takes on the challenge of reviving an old restaurant in Nashville, Tennessee. The restaurant called Forklift Cafe is owned and managed by a woman named Lulu, who inherited it from her father. The restaurant has been a staple in the community for over two decades, but over the past few years, it has been struggling to stay afloat.

When Robert arrives at the restaurant, he is greeted by a rundown interior and a chaotic kitchen. The staff is demotivated, and the menu is in dire need of an update. Robert takes stock of the situation and immediately gets to work. He rallies the staff and gets them excited about the changes he intends to make. Robert is known for his no-nonsense approach, and he does not mince his words when it comes to the necessary changes.

The first thing Robert does is revamp the menu. He introduces new dishes that are healthy, fresh, and locally sourced. He ensures that the dishes are affordable and cater to the diverse taste of the Nashville community. He also puts in place systems to make sure that the kitchen runs smoothly and efficiently, reducing waiting times, and ensuring that customers get their orders on time.

In addition to the menu overhaul, Robert introduces a new design concept to the restaurant. He works with local designers to come up with a modern and inviting interior that reflects the cafe's history while catering to the tastes of the modern-day customer. The new design uses modern lighting, fixtures, and furniture to create an ambiance that is both comfortable and sophisticated.

Robert also works with Lulu to improve her customer service. Lulu is known to be stubborn, and change does not come easily to her. However, Robert manages to get through to her, and they work together to ensure that all the services are provided on time and with a smile. Robert takes the time to train the staff on how to engage with customers, how to upsell, and how to handle difficult situations.

Throughout the episode, viewers witness the transformation of Forklift Cafe from a struggling business to a thriving one. The changes that Robert implements are evident in the improved service, reduced waiting times, and the positive feedback from customers. The new menu is a hit, and customers are raving about the fresh and healthy dishes that are on offer.

In the end, Robert leaves behind a thriving restaurant, complete with a new menu and a renovated interior. Lulu is grateful for the changes and promises to continue implementing the new systems that Robert has put in place. The staff is motivated, and the customers are happy. Restaurant: Impossible season 16 episode 7 "Old Habits Die Hard" is a perfect example of how a small business can thrive again with the right changes and guidance.