Ep 5. Touched By An Anglo

In Outsourced season 1 episode 5, titled "Touched By An Anglo," we find the call center team getting ready for their annual health and safety inspection. Everyone is tense and worried about falling short on the inspection. However, Todd is more interested in impressing Charlie, his visiting friend from the United States. Todd is ecstatic to show off his Indian team and the wonders of India to Charlie.

As Todd takes Charlie on a tour of the call center, he introduces him to the team, including his crush, Tonya. Charlie notices that the workers are underpaid and overworked, which makes him feel sorry for them. When he sees that Todd doesn't have any plans to celebrate Indian culture, he decides to take matters into his own hands and arrange a cultural trip for Todd and the team.

Charlie takes the team out of the call center and shows them around the city, which brings them all closer together. They even stop and visit a temple where Charlie encourages everyone to pray and make a wish. He takes them to a famous market, instructing them to take in the sights, smells, and sounds of the city while they shop for souvenirs. Along the way, one of the team members shares with Charlie that his father cannot afford the surgery he needs, and Charlie offers to pay for it as a show of goodwill.

The team returns from their day out re-energized and grateful for the experience. On the day of the inspection, they are surprised to find that the inspector is not white, like they had expected, but rather an Indian man named Guru. Guru is a strict and thorough inspector, but the team impresses him with their professionalism and knowledge.

At the end of the day, Todd is happy with how the inspection went, and he thanks Charlie for showing him India in a new light. The team, touched by Charlie's generosity, surprises him by organizing a party in his honor, where he is presented with a traditional Indian gift.

"Touched By An Anglo" is a heartwarming episode that showcases the struggles of the workers in the call center while also highlighting the beauty and richness of India's culture. The episode touches on themes of cultural differences, kindness, and generosity, making it a must-watch for fans of the show.