Ep 13. Dirty Pool And Resignations

In the season 7 finale of Hotel Impossible, titled "Dirty Pool And Resignations," host Anthony Melchiorri visits the Capri By The Sea, a beachfront hotel in San Diego, California. The hotel has a prime location, but is struggling in terms of cleanliness, amenities, and staff morale.

Melchiorri discovers a host of issues during his initial walkthrough of the property. He finds that the pool area is dirty and unkempt, with old lounge chairs and umbrellas in disrepair. The rooms are also lacking in basic amenities, such as functioning air conditioning and adequate lighting. The hotel's management is resistant to change, with some employees even resigning due to the frustration they feel with the current state of affairs.

As Melchiorri delves deeper into the hotel's operations, he uncovers a number of underlying issues. The hotel's ownership has been absentee, leaving the property's management to their own devices. As a result, there is no clear direction or vision for the hotel's future. In addition, staff training and communication are sorely lacking, leading to confusion and missed opportunities for improvement.

To address these issues, Melchiorri brings in a team of experts to help overhaul the hotel's operations. They help to revamp the pool area, replacing old furniture and upgrading the facilities. They also work to improve the hotel's rooms, providing new bedding, furniture, and amenities. Additionally, they provide staff training and implement new communication protocols to ensure that everyone is on the same page moving forward.

Throughout the episode, Melchiorri works to bring the hotel's management on board with these changes. He meets with them regularly to discuss the hotel's progress and address any concerns they may have. He also helps to restructure the hotel's management team, bringing in new leadership to help steer the property towards success.

By the end of the episode, the Capri By The Sea has been transformed. The pool area is sparkling clean, the rooms are upgraded and comfortable, and the staff is energized and motivated. The hotel's management is on board with the changes and committed to making the hotel a success in the years to come.

Overall, "Dirty Pool And Resignations" is a satisfying conclusion to Hotel Impossible's seventh season. As always, Melchiorri's expertise and guidance helps to transform a struggling hotel into a thriving property. Viewers will enjoy seeing the transformations that take place throughout the episode, and may even come away with some helpful insights for their own hospitality businesses.