Ep 5. Kiss Beso Goodbye

Restaurant Stakeout is a thrilling reality show where mystery diners are hired to observe and evaluate struggling restaurants. In season 4 episode 5 titled "Kiss Beso Goodbye," the team is faced with a chaotic scenario.

Steve, the owner of Kiss Beso, is completely unaware of how disastrous his restaurant is. With a constant flow of patrons, the restaurant looks like it's always busy. However, underneath the surface, the restaurant is always on the brink of collapsing.

The chaos begins with the arrival of the mystery diner and the show's host Willie Degel, who pose as a couple coming in for a romantic dinner. Steve greets them at the door and takes them to their table. The initial impression is excellent as the restaurant is incredibly well decorated, and the table setting is perfect.

However, things start going downhill pretty quickly. The couple receives the menu, and they realize that it's stained and smells terrible. When they point out this issue to Steve, he brushes it off and tells them they should just ignore it.

Another problem arises when the drinks arrive, and the waiter spills a drink all over the mystery diner's shirt. Although the waiter apologizes, the incident leaves a bad taste in their mouth. When the food arrives, it's not fresh and is overcooked. The mystery diners are left disappointed and unimpressed with their meal.

Willie and his team then go for a stakeout to observe the staff and customers. During the observation, they notice numerous issues such as employees not following proper food handling procedures, staff using dirty tablecloths to clean dishes, and even a member of staff stealing from the restaurant.

After gathering all this information, Willie and his team confront Steve and his staff about these issues. They are then presented with experts who teach the staff about proper hygiene, customer service, and the importance of fresh food. Some members of the staff even receive training on how to cook specific dishes, making them more confident in their role.

In the end, the restaurant undergoes a massive transformation. The menu is updated with fresh and locally sourced ingredients, and the staff have a newfound passion for customer service and cooking. Willie declares it a success, and the restaurant is given a fresh and modern look.

Overall, season 4 episode 5 of Restaurant Stakeout titled "Kiss Beso Goodbye" is an excellent example of how a business can go astray without proper management and attention to customer feedback. The episode highlights the importance of food hygiene, fresh produce, and excellent customer service. With the help of Willie and his team, Kiss Beso is revived, and the restaurant is finally living up to its potential.