Ep 9. Barkingham Palace: West Hollywood, CA

Tabatha Takes Over, also known as Tabatha's Salon Takeover, is a reality show that follows hair stylist and salon owner Tabatha Coffey as she travels across the country helping struggling salon owners turn their businesses around. In season 4 episode 9, titled "Barkingham Palace: West Hollywood, CA," Tabatha visits a unique salon that caters exclusively to dogs.

Barkingham Palace is a high-end dog grooming salon located in West Hollywood, California. The owners, married couple Scot and Don, have sunk all of their savings into the business and are struggling to make ends meet. The salon offers a variety of services for dogs, including grooming, nail trimming, and even massages.

Tabatha arrives at Barkingham Palace and is immediately taken aback by the salon's over-the-top décor. The walls are covered in pink and purple, and there are chandeliers and glitter everywhere. Tabatha meets with Scot and Don and learns more about their struggles. They explain that they have a lot of clients, but aren't making enough money to keep the business afloat.

Over the course of the episode, Tabatha observes the salon's operations and identifies several issues that are contributing to their financial struggles. First and foremost, she notices that the salon is understaffed, and Scot and Don are doing all of the grooming themselves. This means they have limited capacity and can't take on as many clients as they need to. Additionally, they are offering too many services and not charging enough for them, which is eating into their profits.

Tabatha sits down with Scot and Don and discusses her findings. She tells them that they need to simplify their services and focus on what they do best. She also insists that they raise their prices to better reflect the high-end nature of their business.

Scot and Don are initially resistant to Tabatha's advice, but over time they begin to see the wisdom in her recommendations. They hire a new groomer to help with the workload, and they streamline their services to focus on grooming and nail trimming. They also raise their prices and begin charging more for their services.

Tabatha also helps the couple improve their customer service skills. She teaches them how to better communicate with clients and provide a more personalized experience. She also emphasizes the importance of cleanliness and hygiene in a grooming salon, and encourages them to improve their sanitation practices.

As the episode progresses, Tabatha works closely with Scot and Don to help them implement these changes. She provides guidance on everything from marketing to financial planning, and helps the couple find new ways to attract and retain clients.

Ultimately, Tabatha's efforts pay off. The salon becomes more profitable, and Scot and Don are better equipped to handle the demands of their business. They are grateful for Tabatha's guidance and can't thank her enough for helping them turn their salon around.