The People's Court Season 22 Episode 65 Tile Tantrum
- January 14, 2019
In season 22 episode 65 of The People's Court, entitled "Tile Tantrum," Judge Milian presides over a case involving a homeowner and a tile installer. The plaintiff, Ms. Martin, claims that the defendant, Mr. Rodriguez, did a poor job of installing tile in her bathroom and kitchen, leaving uneven tiles and grout that quickly began to crack. She had paid him $6,000 for the job and now wants her money back plus damages for the cost of hiring a new contractor to fix his mistakes.
Mr. Rodriguez, on the other hand, argues that Ms. Martin was an overly demanding customer who constantly changed her mind about what she wanted and made unreasonable requests for changes to the tile layout. He claims that he did his best to accommodate her requests, but ultimately had to stop working on the job because she was making it impossible for him to do quality work. He insists that he is owed the full amount he was promised for the job.
As the two sides present their evidence and testimonies, Judge Milian tries to get to the bottom of what really happened between them. Ms. Martin shows pictures and videos of the crooked and cracked tiles, while Mr. Rodriguez points out that some of the issues are due to the fact that the house was built on an uneven foundation that he couldn't level out completely. He also presents text messages he exchanged with Ms. Martin, in which she asks him to redo certain sections of the tile and then changes her mind multiple times.
Despite the conflicting stories, Judge Milian is able to piece together a timeline of events and determine who is responsible for the problems with the tile. She finds that while Ms. Martin was indeed a demanding customer, Mr. Rodriguez failed to communicate effectively with her and to follow important industry standards for tile installation. She orders him to reimburse Ms. Martin for the original $6,000 payment, as well as an additional $4,000 for the cost of hiring a new contractor to redo the tile. She also rules that Mr. Rodriguez is responsible for the damages caused by his shoddy workmanship, which include water damage to the ceiling, and awards Ms. Martin a total of $12,000 in damages.
Throughout the episode, Judge Milian maintains her characteristic tough but fair demeanor, asking pointed questions and cutting through the emotional arguments of both sides to arrive at a just decision. The episode offers a glimpse into the world of small claims court, where everyday people come to settle their disputes in front of a judge and a national television audience. It also highlights some of the challenges of the home improvement industry, where misunderstandings and miscommunications between contractors and clients can easily lead to costly and time-consuming legal battles.