Customer Wars

Watch Customer Wars

  • 2022
  • 3 Seasons
  • 6.9  (103)

Customer Wars is an intense reality competition show that pits customer service representatives against each other in various challenges to determine who can provide the best customer experience. Hosted by comedian Jeff Dunham and his popular puppet characters, the show takes place in a massive call center arena equipped with hundreds of cubicles, phones, and computers.

In each episode, a group of customer service reps from various companies across different industries compete to show they have what it takes to satisfy even the most difficult customers. Before every challenge, Jeff and his puppets provide humorous commentary mocking bad customer service and highlighting what is at stake - the reputation of the contestants’ companies.

The competition begins with a speed challenge where contestants must handle back-to-back calls as quickly and efficiently as possible while providing excellent service. Buzzers sound when time is up and any unfinished calls count against their score. Next is a roleplaying challenge where contestants interact with professional actors posing as difficult customers with complex issues and complaints. The reps are evaluated not just on whether they solved the issue but how they made the customer feel in the process.

In later episodes, the challenges get more difficult. Contestants could be troubleshooting intense technical problems, defusing angry callers demanding refunds, or even taking calls in a foreign language. Successful reps need product expertise, problem-solving skills, and empathy to triumph here.

Alongside the challenges, there are opportunities to get to know the contestants through video packages and interviews. These provide backstories on their customer service experience and passion for helping people. When reps are eliminated, they share what they learned and often pledge to bring a renewed focus on delivering excellent service back to their companies.

In the season finale, the top two competitors face off in the ultimate customer service challenge. They must handle several calls in a row from Jeff’s puppets who stay in character as extremely picky, rude, and unreasonable customers. It is a true test of stamina, composure, and creative problem solving.

In the end, only one rep will be crowned Customer Service Champion and win a $100,000 cash prize for themselves and their company. They will have proven without a doubt that they can handle any customer situation with skill and a smile - even in the high pressure environment of Customer Wars.

Viewers are sure to find Customer Wars highly entertaining while also picking up tips and strategies to improve their own customer service skills. The show celebrates those dedicated workers on the frontlines who keep customers satisfied against all odds. With hosts Jeff Dunham and his hilarious puppet co-stars, this competition series delivers laughs and heart in equal measure. Audiences will be inspired by the reps’ passion and dedication while enjoying all the dramatic excitement of a live customer service arena.

Customer Wars is a series that is currently running and has 3 seasons (54 episodes). The series first aired on November 15, 2022.

Customer Wars
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Seasons
Homeowner vs. Handyman
25. Homeowner vs. Handyman
March 19, 2024
In Coram, New York, a homeowner confronts a handyman over his allegedly unsatisfactory work. On a train in Oakland, California, a heated argument between two women spins out of control. In the Florida Everglades, an alligator handler's routine goes very wrong. At a cinema in the Philippines, a malfunctioning sprinkler system causes a large portion of the ceiling to fall down on an unsuspecting crowd.
Drive-Thru Debacle
24. Drive-Thru Debacle
March 12, 2024
In Augusta, GA, disaster unfolds as a truck attempts to purchase food at a drive thru. At a Dallas, TX airport, a passenger's rudeness sparks a chaotic brawl among travelers. In Melbourne, Australia, a rideshare driver gets a very pleasant surprise. At a bus station in Nashville, TN, a customer's alleged inability to pay for a ticket with his phone leads to a destructive rampage. An unexpected guest makes a violent entrance at a New York hair salon, and then takes off with a flat iron.
Construction Crusaders
23. Construction Crusaders
March 5, 2024
In Bakersfield, California, a pair of heroic contractors help a homeowner recover a bike taken from her yard. An angry customer in Bay Shore, Long Island blames a fast food restaurant for a fire in his microwave. In Australia, a professional snake catcher is called to a man's house to remove a python, and pays a price. A family trip to an amusement park in California ends in violence.
Not a Dog Person
22. Not a Dog Person
February 27, 2024
In Delaware, a restaurant customer takes issue with the proximity of a man's service dog. In Minnesota, a customer loses control of his vehicle at a car wash. Disappointment with a meal prize leads to blows in Nova Scotia. A rogue wave nearly demolishes a seaside restaurant in Italy.
Just Plane Wrong
21. Just Plane Wrong
February 13, 2024
Parents in Florence, KY, find an unexpected and unpleasant surprise in their child's chicken nuggets. An overbooked flight in Chicago, IL leads to the forced removal of an unwilling passenger. In Savoie, France, a skier's near miss with a drone camera leads to a forceful retaliation. In a Middle Eastern bakery, an employee's jacket gets tangled up in an industrial dough mixer. In San Francisco, CA, a rideshare journey takes an unfortunate turn when a sick passenger refuses to leave the vehicle.
Argument in the Air
20. Argument in the Air
February 6, 2024
A heated argument breaks out on a mid-air flight to Los Angeles. In Wisconsin, an alleged shoplifter leads police on a wild chase. At a sandwich shop in California, a woman takes drastic measures after reportedly being denied a refund.
High Anxiety
19. High Anxiety
January 30, 2024
At a pawn shop in Maine, two men reach an unlikely agreement about an allegedly ill-gotten bicycle. In Florida, a drive thru worker takes issue with a customer's allegedly noisy child. In Franklin, NC, an animal clinic's day turns disastrous.
It's All Downhill From Here
18. It's All Downhill From Here
January 23, 2024
In Albuquerque, New Mexico, a passenger's unruly behavior causes the crew to divert a flight. In Glasgow, Kentucky, an off-duty officer is dealt a devastating blow when shopping for a gun. A downhill chase ensues in Park City, Utah after a skier is called out for his rude behavior on the slopes. A security camera in Madisonville, Kentucky captures an arsonist lighting a business and himself on fire. In Moorpark, California, someone goes way undercover in order to take a package undetected.
Emergency Exit
17. Emergency Exit
January 23, 2024
A bus driver on the job in Las Vegas, NV speaks his mind. In Atlanta, GA, an altercation during the breakfast rush at a drive-thru escalates to a dangerous point. A zoo visitor in Indonesia gets up close and personal with an Orangutan. A rideshare driver in Brooklyn, NY witnesses something extraordinary. A passenger's odd behavior causes a panic on a gated plane in New Orleans.
Cool as a Cucumber
16. Cool as a Cucumber
January 16, 2024
In Seattle, a restaurant owner confronts a woman accused of trying to leave without paying her tab. A rideshare driver in Washington D.C. remains very cool under extreme pressure.
Subway Scuffle
15. Subway Scuffle
January 16, 2024
In New York City, a bike on the subway starts a brawl. On a plane taxiing in Philadelphia, a desperate passenger threatens to relieve herself in the aisle. A festival ride in Traverse City, Michigan appears to malfunction, causing a crowd of onlookers to jump into action. A delivery driver's mistake results in a panicked search for a missing cat in Aurora, Colorado.
Escalator Escapade
14. Escalator Escapade
January 9, 2024
A woman takes issue with a mouse she spots in a Pennsylvania restaurant. A suspected shoplifter in Illinois goes to great lengths to avoid arrest. A ride goes terribly wrong at a funfair in France. At a fast food restaurant in Savannah, Georgia, an argument apparently over cold french fries turns physical. In Poland, a pair of determined senior citizens go all out for a chance at a free hamburger.
Unhappy Customer
13. Unhappy Customer
January 9, 2024
Two passengers deal with flight delays in two very different ways. In Groves, TX, a carnival worker dangles from a ride 30 feet in the air while trying to keep a young rider safe. A food delivery worker in Ohio gives a customer a piece of his mind. A customer lends a much needed hand at a store in Tennessee. An out of control cruise ship barrels toward a docked boat in Venice, Italy. An unhappy customer is confronted by police at a restaurant in Florida...
Suds and Spats
12. Suds and Spats
January 2, 2024
At a Missouri laundromat, a customer calls the police over a dryer dispute. In Cincinnati, Ohio, a fast-food customer demanding a refund slaps an employee. An alligator wrestling show at a Florida reserve takes a terrifying turn. In Buford, Georgia, a heated dispute erupts when a man believes a woman has wrongfully parked in a handicap spot.
Con Catastrophe
11. Con Catastrophe
January 2, 2024
In a drug store in Malibu, an employee confronts a man about his service dog's behavior. Police in Florida report to a big-box store and detain a woman who employees claim scanned numerous items at self-checkout and then left without paying. An argument at a fast food restaurant in Bakersfield, CA spills out into the parking lot. Outside a bar in Huntington Beach, CA, staff try to reign in some unruly patrons, to no avail.
Rideshare Rage
10. Rideshare Rage
December 26, 2023
In Parma, OH, a dissatisfied customer at a fast food restaurant throws her food at an employee. In the Bronx, NY, a rideshare passenger goes on a tirade apparently after learning that she can't charge her phone. In Nevada, a woman uses her smartwatch to track down her missing wallet. At O'Hare International Airport, an out of control catering cart threatens to hit a parked airplane. At a Houston, TX drive thru, an altercation over allegedly missing french fries turns terrifying. A delivery driver has a creative way of sneaking a snack on the job.
Bar Blunder
9. Bar Blunder
December 26, 2023
In Baltimore, MD, a verbal argument between two groups of diners escalates when a man throws a drink in a woman's face. At a nail salon in Akron, OH, a complaining customer gets in a heated back and forth with a social media influencer. In Los Angeles, CA, a woman seeking directions ends up taking a very wrong turn. At a Missouri bar, a man behind the bar refuses to accept an ID he insists is fake. Chaos ensues at an Orlando airport when a canceled flight leads to an altercation between a traveler and police.
Runway Rage
8. Runway Rage
December 5, 2023
In Philadelphia, PA, a disruptive passenger is removed from an airplane. A fight breaks out at a local bar in Hill City, South Dakota. Football fans heading to a match in West Sussex, England race against the clock to receive a beer delivery as their train passes a station. In Brunswick, OH, a mom learns an important lesson about leaving one's child alone in a parked car. In Los Angeles, CA, two passengers wreak havoc at a drive thru after being kicked out of their rideshare.
Customer Support
7. Customer Support
November 28, 2023
A hungry customer at a Florida restaurant draws the ire of other customers. Police confront a young man with a gun inside a Wisconsin Convenience store. A purported seating kerfuffle escalates to an all out brawl at a hot pot restaurant in Thailand. A pizza delivery worker in Detroit has a spill. Feeding time goes very, very badly for an animal trainer at a Utah reptile center.
Foul-Mouthed Flier
6. Foul-Mouthed Flier
November 21, 2023
On a flight bound for Austin, TX, a passenger goes on a foul-mouthed tirade after being asked to watch his language. An apparently armed man strikes out at a nail salon in Georgia. An Alaskan woman visiting Brooklyn, NY rids a local bar of a large pest. A complaining customer in a California tire shop exasperates other customers, leading to a physical altercation. A missed stop on a city bus leads to a violent altercation between the bus driver and an older passenger.
Baggage Claim Brawl
5. Baggage Claim Brawl
November 21, 2023
In Norman, OK a delivery driver goes all out in an attempt to find a customer's missing package. In Rye, NY, amusement park goers find themselves stuck on a malfunctioning ride that's spinning in reverse. A mass brawl breaks out at an airport baggage claim carousel in Chicago. A group of rideshare passengers in Buffalo, NY turn obnoxious when the driver tells them they cannot all fit in the vehicle. Police respond to an alarm at an Ohio credit union and hear mysterious noises coming from a crawl space in the roof. In California, a job seeker complains about a fast food restaurant's rigorous application process.
Cruise Blues
4. Cruise Blues
November 14, 2023
A fight breaks out at a restaurant in Miami, Florida after employees throw cups at an allegedly disruptive customer. A man is accused of stealing the items he just purchased in a home goods store because he didn't take a receipt. A bakery owner armed with a small knife fends off a man with a gun. Severe weather in Port Canaveral threatens the safety of passengers on a cruise ship. A man embarks on a once in a lifetime adventure when he discovers that he is the only passenger on his flight. A bouncer in Florida uses his bare hands to thwart an armed intruder trying to enter a nightclub.
Dumpster Dive
3. Dumpster Dive
November 14, 2023
In Oakland, California, a disagreement between two employees culminates in a dramatic tug of war with one employee's hair. At a Texas airport, a passenger goes on a tirade after being denied boarding. In Indianapolis, Indiana, a waitress boldly confronts customers who leave her a cryptic message instead of a tip. An outdoor dining experience in China turns chaotic as hurricane-like winds send patrons and staff airborne. In Santa Cruz, California, a landscaper's run in with a neighbor takes a bizarre turn when she tries to hide from his camera using one of his trash bins.
Too Hot to Handle
2. Too Hot to Handle
November 7, 2023
In Orlando, FL a passenger makes a scene in the aisle after being asked to leave the plane. A pickup truck at a drive thru window suddenly becomes engulfed by flames. Two men in an Oklahoma hair salon come to blows over some allegedly offensive comments. In Wisconsin, a man walks into a jewelry store with a brick and attempts to smash a display case. A delivery worker in New York has to think quickly to hide a surprise package for a homeowner. A bus driver and passenger get into a violent confrontation in North Carolina. In California, an angry customer demanding a double toasted bagel inspires a creative reaction from another patron.
Can't Fight this Ceiling
1. Can't Fight this Ceiling
November 7, 2023
In Las Vegas, a rideshare driver and passenger get into a heated altercation over an alleged door slam. In Akron, Ohio, a cashier lifts her shirt and flashes a customer mid-argument. A young lady in England throws a milkshake at a car she was just paid to wash. A woman falls through the ceiling of a convenience store in Canada. In Houston, Texas, a woman stands in a sports stadium parking space in an attempt to reserve her spot. In Knoxville, Tennessee, a passenger attempts to rob a Taxi driver at gunpoint. At a superstore in Alabama, a pregnant woman shopping with her husband shocks him with a special request.
Description
Where to Watch Customer Wars
Customer Wars is available for streaming on the A&E website, both individual episodes and full seasons. You can also watch Customer Wars on demand at Peacock Premium, Philo, Amazon, Hulu, Vudu, Sling, Google Play and Apple TV.
  • Premiere Date
    November 15, 2022
  • IMDB Rating
    6.9  (103)
  • Plans That Fit Plans That Fit Your Streaming Style
  • Warner Bros, Discovery, HBO Originals, DC Universe and more! Warner Bros, Discovery, HBO Originals, DC Universe and more!
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