Ep 6. The Hotel Corpus Christi Bayfront - Corpus Christi, Texas

The Hotel Corpus Christi Bayfront is the subject of the sixth episode of the first season of Hotel Impossible. Located in Corpus Christi, Texas, this hotel is struggling with poor reviews and low occupancy rates. Anthony Melchiorri, the host of the show, arrives at the hotel to assess the situation and work with the owners to turn things around.

The hotel's biggest problem, according to Melchiorri, is its lack of identity. The owners have tried to cater to too many different markets, and as a result, they have failed to create a strong brand. Melchiorri sets out to help the owners define their target market and develop a plan to attract guests who fit that demographic.

One of the hotel's biggest challenges is the condition of its rooms. Many of them are run-down and in need of repair. Melchiorri works with the owners to identify which rooms are in the worst shape and prioritize them for renovation. He also recommends that the hotel invest in new bedding and linens to improve guests' comfort.

Another issue the hotel faces is its lack of amenities. While it is situated on the bayfront, there is little for guests to do on the property other than take a dip in the pool. Melchiorri suggests that the hotel create a fitness center and offer activities like kayaking and fishing to take advantage of its location. He also recommends that the hotel bring in a chef to improve the quality of its on-site restaurant.

Throughout the episode, Melchiorri works closely with the hotel's staff to improve their customer service skills. He observes that many of the employees seem disengaged with their work and recommends that the owners invest in training to help them better connect with guests.

At the end of the episode, Melchiorri unveils the newly renovated rooms and amenities to the owners. They are thrilled with the changes and feel confident that they will be able to attract a more lucrative clientele. Melchiorri reminds them, however, that the changes they have made are just a first step, and that they will need to continue to invest in their property and staff if they want to continue to improve their business.

Overall, the sixth episode of Hotel Impossible is an inspiring look at how one struggling hotel can turn things around with the right resources and a clear plan of action. It serves as a valuable reminder to hotel owners and managers everywhere that a little investment in their property and staff can go a long way towards improving their business.