The People's Court Season 22 Episode 171 Un-Warranting A Warranty
- July 23, 2019
The People's Court is a courtroom-based television show where cases are presented to Judge Marilyn Milian to decide upon. In Season 22, Episode 171 titled "Un-Warranting A Warranty", a plaintiff has filed a suit against a company regarding a product's warranty. The plaintiff claims that the product was defective and the company did not honor its warranty, leaving the plaintiff with a loss.
As the episode begins, the plaintiff explains to Judge Milian that the product in question was a vacuum cleaner. The plaintiff says that they had bought the vacuum cleaner from the defendant and it came with a one-year warranty. However, after just a few months of using it, the vacuum cleaner broke down and the plaintiff was unable to use it any longer. When they reached out to the defendant, they were told that the warranty didn't cover the issue that had occurred.
The plaintiff claims that they were misled by the defendant's advertisement of the warranty and that they would have never purchased the vacuum cleaner without the warranty. The plaintiff emphasizes that they were not asking for a refund, but instead wanted the defendant to repair the vacuum cleaner as per the warranty's terms.
The defendant, on the other hand, claims that the plaintiff misused the vacuum cleaner, which eventually led to its breakdown. The defendant also argues that the warranty did not cover the specific issue that the plaintiff had. They further state that they had attempted to resolve the issue with the plaintiff, but the plaintiff was uncooperative and refused to work with them.
As Judge Milian listens to both sides of the case, she notes that the warranty is a contract and specifics of the warranty must be clearly stated. Additionally, she asserts that the plaintiff has the burden of proof and must provide evidence that the defendant was at fault in order to win the case.
Throughout the episode, Judge Milian evaluates the evidence presented by both parties, including the warranty's terms and conditions. She also examines the product's manual to understand how it should be used and what the warranty covers. The judge questions both the plaintiff and defendant extensively to clarify their respective arguments.
Ultimately, Judge Milian focuses on the specifics of the warranty and determines whether the plaintiff or defendant had acted in accordance with it. She also looks at whether or not the plaintiff misused the product. Judge Milian ultimately gives her verdict based on the evidence she received and what has been presented to her in the courtroom.
Season 22, Episode 171 titled "Un-Warranting A Warranty" serves as a cautionary tale for both consumers and companies about the importance of understanding warranty terms and conditions. It also highlights the need for companies to be transparent about their warranty policies and follow them as promised. This episode showcases the remarkable work done by the court in ensuring justice is served fairly.